Email Marketing Sunderland – Smart Campaigns That Convert

Our Story

Founded in Newcastle, Softplace began as a small team passionate about digital marketing agency Newcastle services. Over the years, we’ve grown into a leading agency, serving North East England with innovative web design, SEO, and PPC solutions. Our commitment to local businesses in Sunderland, Durham, and Middlesbrough drives us to create impactful digital strategies. With 50+ successful projects, we’re proud to help North East brands thrive. Our story is about partnership, creativity, and results.

Why Choose Softplace as Your Digital Marketing Agency Newcastle?

As a digital marketing agency Newcastle, Softplace stands out for:

  • Local Expertise: Deep understanding of Newcastle, Sunderland, and Durham markets.

  • Comprehensive Services: 12 offerings, from SEO to graphic design.

  • Proven Results: 30%+ growth for clients like Newcastle retailers.

  • Client-Centric Approach: Tailored strategies and dedicated support.

Email Marketing Sunderland – Smart Campaigns That Convert

Struggling to keep customers engaged after the first sale? You’re not alone. Many Sunderland businesses are sitting on gold — their email list — and doing nothing with it.

At Softplace, we help Sunderland brands turn cold lists into high-converting campaigns with zero spam. Whether you’re an e-commerce brand, a service provider, or a local shop, we craft emails that get opened, clicked, and remembered.


Why Email Marketing Still Works in 2025

  • 💡 ROI King – £36 back for every £1 spent (DMA, 2025)

  • 🕒 Automated = Timeless – Set it once, let it work forever

  • 📬 Direct to Inbox – No algorithms. No pay-to-play.


Our Email Marketing Services in Sunderland

Audience Segmentation
We don’t blast the same email to everyone. We segment by buyer behavior, interest, and stage in your sales funnel.

Automation Flows
Welcome series, abandoned cart recovery, birthday emails — all done-for-you and on autopilot.

Design & Copywriting
Beautiful emails + words that convert = results you can count on.

Campaign Strategy
We analyze your list, test subject lines, and optimize send times for maximum open rates in Sunderland and beyond.


Ideal for…

  • Local retailers growing a loyalty program

  • Service-based businesses offering deals or tips

  • Event organizers, trainers, and schools

  • B2B firms nurturing long sales cycles


Sunderland Businesses We’ve Helped

From local fashion stores to fitness coaches and estate agents, we’ve helped Sunderland brands retain more customers and make more money from their email list. Want to be next?


What Makes Softplace Different?

We’re not just email nerds — we’re conversion strategists. We blend:

  • Data from past campaigns

  • Buyer psychology

  • Design best practices
    To help your emails stand out in crowded inboxes.


Ready to Make Your List Work for You?

Let’s craft a high-performing email marketing campaign for your Sunderland business.

Get in touch

Ready to grow with Softplace, your digital marketing agency Newcastle? We're here to deliver web design, SEO, PPC, and more for businesses in Sunderland, Durham, and Hartlepool. Contact us for a free quote and start your digital journey!

Contact Form Demo

👋 Hi there! Ready to grow your business with digital marketing that works? Let’s build your custom plan.