Founded in Newcastle, Softplace began as a small team passionate about digital marketing agency Newcastle services. Over the years, we’ve grown into a leading agency, serving North East England with innovative web design, SEO, and PPC solutions. Our commitment to local businesses in Sunderland, Durham, and Middlesbrough drives us to create impactful digital strategies. With 50+ successful projects, we’re proud to help North East brands thrive. Our story is about partnership, creativity, and results.
As a digital marketing agency Newcastle, Softplace stands out for:
Local Expertise: Deep understanding of Newcastle, Sunderland, and Durham markets.
Comprehensive Services: 12 offerings, from SEO to graphic design.
Proven Results: 30%+ growth for clients like Newcastle retailers.
Client-Centric Approach: Tailored strategies and dedicated support.
Looking to actually make money from your email list?
You’re in the right place.
At Softplace, we deliver expert email marketing services in Gateshead that go beyond “newsletter blasts.” Whether you’re nurturing leads, reactivating cold prospects, or launching a product, we create automated campaigns that drive results.
4.4 billion people use email daily (Statista, 2025)
Email delivers $42 ROI for every $1 spent (DMA UK)
It’s the #1 channel for personalized, automated follow-ups
The inbox is where trust is built. We’ll help you own it.
Here’s what you get when you hire Softplace:
Email copywriting that connects and converts
Strategy & segmentation based on your goals
Automation flows (welcome series, abandoned cart, re-engagement, etc.)
A/B testing & analytics to improve open and click rates
Platform support – Mailchimp, Klaviyo, ActiveCampaign, ConvertKit & more
We work with:
Ecommerce brands needing customer retention
Healthcare or service providers booking appointments
Schools and training companies improving engagement
SaaS and tech startups driving onboarding and growth
If you have leads, we help you convert them.
We’ve helped Gateshead-based businesses turn email into one of their most profitable channels.
We bring local insight + cutting-edge strategy to:
Build your list
Automate your nurture
Drive repeat business
Track and improve every step
Book a free strategy call or fill the form above. Let’s turn your list into loyal customers.
Ready to grow with Softplace, your digital marketing agency Newcastle? We're here to deliver web design, SEO, PPC, and more for businesses in Sunderland, Durham, and Hartlepool. Contact us for a free quote and start your digital journey!