Email Marketing Durham – Convert More Leads with Smart Campaigns

Looking to turn cold leads into loyal customers?

At Softplace, we create high-performing email campaigns tailored to Durham-based businesses. Whether you’re a local café, law firm, or e-commerce brand, our email marketing services help you stay top-of-mind and drive real conversions.

Why Email Marketing Still Works in 2025

Despite the rise of TikTok and AI bots, email is still king for ROI.

• £36 return for every £1 spent on email marketing (DMA, 2025)

• 60% of Durham locals check email before social media every morning

• 72% of UK consumers prefer email when hearing from local businesses

Let’s help you land in inboxes – not the spam folder.

What We Offer

Here’s what’s included in our Email Marketing Durham services:

• Campaign Strategy: We’ll design a goal-focused funnel for your audience

• Email Design: Clean, branded templates that work on all devices

• Automation Flows: Set up welcome sequences, cart recovery, and more

• A/B Testing: Discover what messaging actually works

• Monthly Reports: Know your open rate, click-throughs, and sales impact

Who We Help in Durham

We’ve worked with businesses across the North East including:

• Retailers looking to grow repeat buyers

• Law firms sharing newsletters and legal tips

• Local service providers nurturing leads over time

• Startups building hype for their launches

• Cafés and event venues promoting weekly specials

Need a Durham-based expert who gets results? Let’s talk.

Our Local Advantage

Softplace is based in Gateshead, just minutes from Durham.
We understand your customers because they’re our neighbours too.
We’ll help you build a lasting digital relationship with your local audience.

Let’s Grow Your List and Your Business

Email marketing isn’t about sending more emails—it’s about sending the right emails.
Let us handle the strategy and tech so you can focus on running your business.