Founded in Newcastle, Softplace began as a small team passionate about digital marketing agency Newcastle services. Over the years, we’ve grown into a leading agency, serving North East England with innovative web design, SEO, and PPC solutions. Our commitment to local businesses in Sunderland, Durham, and Middlesbrough drives us to create impactful digital strategies. With 50+ successful projects, we’re proud to help North East brands thrive. Our story is about partnership, creativity, and results.
As a digital marketing agency Newcastle, Softplace stands out for:
Local Expertise: Deep understanding of Newcastle, Sunderland, and Durham markets.
Comprehensive Services: 12 offerings, from SEO to graphic design.
Proven Results: 30%+ growth for clients like Newcastle retailers.
Client-Centric Approach: Tailored strategies and dedicated support.
Still sending generic blasts? Softplace helps Newcastle brands send smarter emails that drive real results — from welcome flows to full-blown automations.
📬 Automated Sequences
From abandoned cart emails to onboarding flows, we build automations that keep working while you sleep.
📰 Monthly Newsletters
We design and write sleek, branded emails to keep your audience engaged and clicking.
🎯 Targeted Campaigns
Segmented emails based on user behavior, interests, or geography = higher open rates and conversions.
📊 Analytics & Optimization
Track opens, clicks, bounces, and conversions with smart reports. We tweak and improve monthly.
Mailchimp
Klaviyo
MailerLite
ActiveCampaign
ConvertKit
Email strategies built around your goals
Copywriting that feels human, not spammy
Designs that look perfect on mobile
Transparent performance tracking
Affordable plans starting from £150/month
Audit – We review your existing setup (if any)
Strategy – Welcome flow, lead magnets, promos, etc.
Copy + Design – Engaging, brand-aligned emails
Automate – Sequences built and tested
Grow – List building tips + monthly improvements
Don’t let leads go cold. Start sending better emails with Softplace today.
Need a primer on what works in email today? Here’s Mailchimp’s Email Marketing Guide.
Ready to grow with Softplace, your digital marketing agency Newcastle? We're here to deliver web design, SEO, PPC, and more for businesses in Sunderland, Durham, and Hartlepool. Contact us for a free quote and start your digital journey!