About us

Our Story

Founded in Newcastle, Softplace began as a small team passionate about digital marketing agency Newcastle services. Over the years, we’ve grown into a leading agency, serving North East England with innovative web design, SEO, and PPC solutions. Our commitment to local businesses in Sunderland, Durham, and Middlesbrough drives us to create impactful digital strategies. With 50+ successful projects, we’re proud to help North East brands thrive. Our story is about partnership, creativity, and results.

Why Choose Softplace as Your Digital Marketing Agency Newcastle?

As a digital marketing agency Newcastle, Softplace stands out for:

  • Local Expertise: Deep understanding of Newcastle, Sunderland, and Durham markets.

  • Comprehensive Services: 12 offerings, from SEO to graphic design.

  • Proven Results: 30%+ growth for clients like Newcastle retailers.

  • Client-Centric Approach: Tailored strategies and dedicated support.

About Softplace: Your Digital Marketing Agency Newcastle

Softplace is a leading full-service digital marketing agency based in Newcastle, proudly serving ambitious businesses across Newcastle, Sunderland, Durham, Middlesbrough, Gateshead, Darlington, and Hartlepool. Whether you’re a growing local shop or a scaling enterprise, our job is simple: help you win online — with strategy, creativity, and technology.

We offer 12 specialist services under one roof, including:

  • Web Design & Development – Custom WordPress websites that turn visitors into customers.

  • Search Engine Optimization (SEO) – Get found on Google by local customers searching in your area.

  • PPC Advertising (Google Ads) – Attract high-intent leads fast with targeted pay-per-click campaigns.

  • App & Software Development – Build smart, user-friendly tools that support your business growth.

  • Plus: Email Marketing, Facebook Ads, Social Media Management, Graphic Design, CRO, Hosting, and more.

Every business is different — that’s why we don’t believe in one-size-fits-all packages.
Instead, we craft tailored digital solutions backed by research, strategy, and deep understanding of your market.

🎯 Our Mission

To empower North East businesses with digital solutions that drive real, measurable results — whether that’s more leads, better engagement, higher visibility, or scalable growth.

👥 Meet the Team

Behind Softplace is a team of creative designers, SEO strategists, PPC specialists, and developers with a shared passion: helping local businesses thrive online. We’re not a faceless agency — we’re your local digital partners, invested in your success and here when you need us.

Whether you need a stunning website, a powerful local SEO strategy, or a multi-channel marketing campaign, Softplace is here to help you grow.

Hear from our happy clients

Get in touch

Ready to grow with Softplace, your digital marketing agency Newcastle? We’re here to deliver web design, SEO, PPC, and more for businesses in Sunderland, Durham, and Hartlepool. Contact us for a free quote and start your digital journey!

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At Softplace, our digital marketing agency Newcastle mission is to empower North East businesses with innovative digital solutions.

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